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Dr. Pilar Constanzo

PhD in Tourism (Nebrija). Master's in Higher Education. Former academic vice-rector. University lecturer

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Introduction

A professional with a solid academic and management record in tourism, hospitality and higher education, with more than 25 years of experience in university teaching, academic leadership and curriculum development. She holds a PhD in Tourism and has worked internationally across Spain, the Dominican Republic and Latin America. She specialises in sustainable tourism, educational innovation and the development of training programmes in hospitality and gastronomy. She has led institutional transformation processes, curriculum design and national professional qualification projects, alongside a distinguished record in research, publications and international conferences.

Education

  • PhD in Tourism – Universidad Antonio de Nebrija, Spain (2013)
  • Master’s Degree in Higher Education – Universidad Iberoamericana, Dominican Republic (2003)
  • Master’s Degree in Tourism – Universidad de Las Palmas de Gran Canaria, Spain (1993)
  • Bachelor’s Degree in Hotel Management – Pontificia Universidad Católica Madre y Maestra, Dominican Republic (1991)

Areas of Interest

  • Sustainable tourism
  • Innovation and trends in tourism
  • Higher education and competency-based training
  • Curriculum development in hospitality, tourism and gastronomy
  • Technology applied to tourism (ICT)
  • Destination management
  • Experiential and cultural tourism
  • Inclusion and diversity in education
  • Human capital development in tourism

Professional Experience

Academic management and leadership

  • Executive Director, Centros APEC de Educación a Distancia (CENAPEC) (2021–2024)
  • Vice-Rector for Academic Affairs, Universidad del Caribe (2016–2017)
  • Academic Quality Adviser, Universidad del Caribe
  • Executive Director, Cap Cana Campus, Universidad Iberoamericana (2012–2015)
  • Director of Institutional Outreach, ISFODOSU (2018–2019)
  • Director of the Schools of Hotel and Tourism Management, UCSD (2009–2012)
  • Programme Director, Tourism and Hospitality Business Administration, UNIBE (2002–2004)

Teaching and research

Lecturer, Pontificia Universidad Católica Madre y Maestra (2018–present)

  • Professor of Tourism and Hospitality, UNIBE (1996–2004; 2008–2009)
  • Active participation in academic research and international conferences

Projects and consultancy

  • National Coordinator, Hospitality and Tourism professional family – National Qualifications Framework Project (EU and AECID) (2019–2021)
  • Leadership of curriculum reforms and the design of new degree programmes in tourism and gastronomy

Business experience

  • Owner and General Manager, Distribuidora Sun-Kini (1993–2004)

Research Journal Articles

  • “Epistemic (In)justice: Whose Voices Count? Listening to Migrants and Students” – Journal of Comparative & International Higher Education (2022)
  • “Epistemologías de la inclusión: narrativas de migrantes a través de continentes y culturas” – Congreso ADRU (2023)
  • “Fallera por un día. Estudio del caso en una propuesta de turismo experiencial y genealógico” – Universitat Jaume I (2023)
  • “Análisis del lenguaje español en la publicidad desde la perspectiva dominicana” – Congreso Estudio desde la Frontera (2024)
  • Columnista en Foro Latinoamericano de Turismo

Books

  • Manual de Animación Hotelera (2009)
  • “Dominican Tourism Clusters. Pillars of Development” en Tourism in Latin America: Cases of Success (2014)
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