Automate workflows, enhance customer experiences, and master AI tools to lead operational excellence.
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The Specialist Diploma in Administrative Management, Customer Service and Artificial Intelligence trains professionals to run administrative processes and customer relationships efficiently, drawing on the tools that artificial intelligence now makes available.
The programme covers administrative organisation and management, customer service and experience, process automation, office and management software, and the use of AI to streamline tasks and improve service.
Aimed at administrative and customer service professionals, and at graduates who want to bring artificial intelligence into their work.
CMI's practical method, with real cases, teaching staff still working in the field, and small groups.
A copy of the passport or identity document. Curriculum vitae. At least B2 level in Spanish or English.
CMI offers tailored financing, scholarships and discounts, shaped around students' needs.
Secure payment by card (Redsys) or bank transfer. An admissions adviser will contact you once you have reserved.